Vision
Affordable, universal and reliable postal service.
Mission
Ensuring cost-effective, quality and international standard postal services through institutional development and adoption of modern technology. To achieve customer satisfaction by delivering postal facilities at the doorsteps of people in a short time and at low cost in keeping with information and communication technology and physical, financial with the vow of honesty, trustworthiness and public service. To promote Bangladesh Postal Department into a world-class institution by providing all kinds of quality services including electronic. Achieving customer satisfaction by providing high quality postal services within the country and abroad. Being dedicated to meeting customer needs. Taking effective steps to provide efficient and reliable service. Competitive attitude of service delivery among employees and respectful behavior towards customers in service delivery. Managing the organization keeping in view the socio-economic conditions of the country. To provide quality service at all levels of the country by area.
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS